Emre DündarEmre Dündar
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Symptoms and KPIs: A Better Way to Improve Developer Experience in 2025

How can engineering leaders ensure a consistently high-quality Developer Experience (DevEx) in a distributed and complex software engineering world?

DevEx is more than a feel-good metric — it directly impacts productivity, delivery velocity, quality, and retention. Yet most teams still rely on lagging indicators or scattered signals to understand how developers are doing.

What if there was a better, more actionable approach?

In 2025, progressive engineering organizations are combining automatically detected Symptoms with team- and individual-level KPIs to continuously monitor and improve DevEx. This approach, pioneered by Oobeya, offers engineering leaders real-time visibility into the friction points developers face — and clear, data-driven paths to fix them.


Understanding Developer Experience in 2025

Developer Experience refers to how developers interact with their tools, systems, teams, and processes. A strong DevEx correlates with:

  • Higher engagement
  • Faster delivery
  • Better code quality
  • Lower turnover.

Historically, DevEx has been measured through surveys or manual feedback. While useful, these methods:

  • Don’t scale
  • Can be biased
  • Fail to deliver real-time insight.

The 2025 trend is toward quantifiable, observable, and real-time signals — moving from intuition to insight.


Why Traditional KPIs Alone Aren’t Enough

KPIs like deployment frequency, change failure rate, or cycle time are essential. But they mostly tell you what is happening, not why.

When performance drops, leaders are left guessing:

  • Is it due to high cognitive load?
  • Too much rework or poor code quality?
  • Bottlenecks in reviews or CI/CD?
  • Weekend activity indicating burnout?

Without root-cause visibility, fixes risk being misdirected.


Introducing Symptoms: Diagnosing DevEx Issues Automatically

This is where Symptoms come in.

In engineering, a symptom is an observable pattern that suggests something might be going wrong — or is about to.

Oobeya’s Symptoms Module detects these patterns automatically by analyzing activity across Jira, GitHub, Azure DevOps, GitLab, SonarQube, and more.

Examples of Symptoms Oobeya Detects

By tracking dozens of these symptoms in real time, leaders can connect KPIs to root causes — turning metrics into actionable insight.


How Symptoms + KPIs Drive Developer Experience

Pairing high-level KPIs with symptom detection gives the full picture:

  • KPI → “Deployment Frequency dropped 30%”
  • Symptoms → “Code review times spiked” + “Oversized PRs increased”
  • Action → Improve review process, encourage smaller PRs, adjust priorities

This approach enables:

  • Faster Root Cause Analysis – See why, not just what
  • Preventative Action – Catch early warning signs before KPIs degrade
  • Personalized Coaching – Targeted feedback based on real friction points
  • Objective Conversations – Data-driven improvement discussions

Using Symptoms Inside the Oobeya Gamification Module

Symptoms aren’t only for diagnostics — they can also be part of Oobeya’s Gamification for Engineering KPIs to drive motivation and improvement.

Example: Selecting Symptoms in League Setup

In League Setup, leaders can select which Symptoms to include in performance scoring.

Oobeya Gamification League Setup - Selecting Engineering Symptoms
Selecting key engineering Symptoms such as High Code Review Time, Recurring High Cognitive Load, and Unreviewed Pull Requests for KPI scoring in Oobeya's Gamification module.


Example: KPI Scoring for Symptoms

Once Symptoms are selected, you can assign point values for when they occur or do not occur.

Oobeya Gamification KPI Scoring for Developer Experience Symptoms
Assigning points for Recurring High Cognitive Load and other engineering Symptoms in Oobeya’s Gamification module.


Example: Automated Symptom Tracking

Oobeya automatically tracks the occurrence of each Symptom, allowing leaders to see trends without manual data collection.

Oobeya Automated Symptom Tracking Table for Engineering KPIs
Automated tracking of Symptoms such as High Weekend Activity, Oversized Pull Requests, and High Change Failure Rate for continuous engineering performance monitoring.


How Oobeya Powers This Transformation

Oobeya’s Symptoms Module and KPI tracking work together to deliver:

1. Automatic Detection of Bottlenecks & Anti-Patterns

Monitors cognitive load, rework, review practices, risky deployments, and more.

2. Real-Time, Cross-Platform Analysis

Unifies data across planning, coding, CI/CD, and quality tools for accurate DORA metrics and context.

3. Continuous KPI Monitoring

Automatically calculates:

  • DORA Metrics
  • Developer Experience Metrics
  • Code Quality Metrics
  • Agile Delivery Metrics

4. Actionable, Role-Based Insights

Tailors insights to the organization, team, or individual level.

5. Trend Tracking

Shows whether DevEx is improving over time and which interventions work.


Best Practices for Leaders in 2025

To maximize value from Symptoms + KPIs:

  • Instrument workflows with integrated visibility tools
  • Use automated detection to replace manual guesswork
  • Share insights to spark curiosity, not fear
  • Track DevEx improvement goals over time

Shift from reactive to preventive, from anecdote to insight.


Conclusion

Improving Developer Experience is now a strategic imperative.
By pairing KPI tracking with automatic symptom detection, leaders gain the diagnostic clarity needed to reduce friction, unblock teams, and build a high-performance culture.

The Oobeya Symptoms Module delivers real-time detection, accurate metrics, and tailored insights — empowering leaders to act with precision.


Ready to Improve Your DevEx?

Book a demo to see how Symptoms + KPIs can help your teams perform better, deliver faster, and work happier.


Emre DündarEmre Dündar

Emre Dundar is the Co-Founder & Chief Product Officer of Oobeya. Before starting Oobeya, he worked as a DevOps and Release Manager at Isbank and Ericsson. He later transitioned to consulting, focusing on SDLC, DevOps, and code quality. Since 2018, he has been dedicated to building Oobeya, helping engineering leaders improve productivity and quality.

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